Introduction to Terms & Conditions

  1. These terms and conditions (“General Terms”) are the overarching general terms and conditions that apply to all the competitions controlled by K2017540053 (SOUTH AFRICA) (Pty) Ltd. t/a Looklike (2017/540053/07). (the “Competition” or collectively, “Competitions”, as applicable) and accessed using the relevant Looklike website per Competition (“Website”), where these should be read with, and to include, all of the other Looklike Rules or Policies applicable from time to time.
  2. The terms “user”, “you” and “your” are used interchangeably and refer to all persons accessing the Website for any reason whatsoever, including each user who enters a Competition (“entrant”) or votes in one (“voter”). Accordingly, the terms “us”, “our” or “we” used refers to Looklike or its possession.
  3. We may change these General Terms, or our other applicable policies, at any time. You should check our Website regularly for any changes which will apply from the date that they are uploaded. For further information in relation to any applicable rules, please contact info@Looklike.co.zaIt is solely your responsibility to ensure that you are aware of, have read and understood any changes as and when they become applicable; where we are under no obligation to ensure that you have done so.
  4. By using the Website or entering or voting in a Competition you agree that you have read, understood and agree to be legally bound by these General Terms and any other applicable Looklike policy or rules related to the Competitions, where any infringement thereof by a user, entrant or voter constitutes a serious breach entitling Looklike to terminate a user’s participation, entry or voting in a Competition or Competitions, or the use of the Website.
  5. Please pay specific attention to the BOLD paragraphs of these General Terms. These paragraphs or statements limit the risk or liability of Looklike or a related third-party, constitutes an assumption of risk or liability by you, impose an obligation by you to indemnify Looklike or is an acknowledgement of any fact by you.
  6. Eligibility for our Competitions
  7. Looklike may publish separate Rules per Competition which will be available on the relevant Website page where necessary, and should be read and understood to identify any specific eligibility requirements per Competition, in addition to these General Terms or Looklike’s other rules or policies.
  8. This Competition is only open to residents of South Africa.
  9. When entering or voting in any Competition and/or using the Website, you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. Please see the specific and additional provisions applicable to users under the age of 18 (eighteen)
  10. Only photos or footage which are less than two years old from the date of taking them, are allowed to be submitted as part of an entry. Entrants must be able to have proof of this fact, when either submitting the entry or when questioned about same at any point thereafter.
  11. Only photos reflecting appropriate outfits or related fashion styles will be accepted for entries. No inappropriate or distasteful photos will be accepted, including any gratuitous nudity or exposure.
  12. Only entries originating from accepted and registered user profiles on the Website will be considered, screened and then, if all conditions are satisfied, be posted on our Website and entered in a Competition.
  13. The entrant with the highest number of accumulated SMS votes each round will be automatically drawn by verified systems to be the winner where neither the Website nor Looklike has any influence or effect on the result.
  14. The Competition is run quarterly unless stated otherwise, where at the end of each round, all entrant’s accumulated votes from that round will be reset to zero.
  15. It will be the sole decision of Looklike as to whether any eligibility requirement has or has not been met and may require evidence or confirmation of certain information from entrants before awarding prizes.
  16. Entry and Voting Methods:

Introduction: Entry into the Competition is free, bar any costs charged by your mobile network service provider in enabling the entering or voting, but which charge is not levied nor collected by Looklike.Entry into a Competition begins from 00h00 on the first day of every round and closes at 00h00 five (5) days before the end of every round, whatever that day may be.Voting in a Competition attracts a Premium rated charge from, and to the benefit of, Looklike. Voting can be done by either sending a single SMS at a Premium rate of R2 (two Rand) or using a bundle package of 20 votes at a Premium rate of R30 (thirty Rand) per bundle. There are no limits on the number of votes cast by a single voter.

  1. Voting in a Competition begins from 00h00 on the first day of every round and closes at 12h00 on the last day of every round, whatever that day may be. Any Votes received outside of these dates and times for voting will not be considered, but may still be charged for.
  2. The exact closing date and time for a particular Competition may be adjusted to necessitate for relevant administration, where notification of same will be displayed on the Website
  3. Use of Website or entry/voting in Competition by a user below the age of 18 (eighteen):
  1. We reserve the right to apply additional scrutiny and/or conditions for the entry of any user below the age of 18 (eighteen) to ensure that their best interests are protected, in accordance with all applicable child-care legislation.
  2. For any entry or action performed by a user below the age of 18 (eighteen) of the Website or Competition, we reserve the right to re-confirm your parent’s or legal guardian’s consent thereto, which express consent is already deemed to exist, as per our Policies and General Terms.
  3. Any prize won by a user below the age of 18 (eighteen) will be provided to the winning user’s parent or legal guardian, or their parent’s or legal guardian’s respective nominated bank account.
  1. Premium Rates:Voting in a Competition is done by Premium rate mobile SMS, meaning that you will pay an additional fee to Looklike on top of any charge levied by a third party provider to utilise those services for entering, voting or using the Website (e.g. your mobile network provider). Your network provider may also charge varying amounts for these types of electronic communications and SMS’s, where the total cost of your SMS may be more than as stated by us. In all cases, you should check with your network provider.
    Please note that invalid or unsuccessful votes made via these methods may still be charged for.In all cases, you should have the bill payer’s permission to vote using a premium rate method, and to vote into any Competition generally. Where voting is by premium rate mobile SMS, votes that are submitted before or after the competition dates will not be counted in the Competition but we cannot guarantee that entrants will not be charged for SMS’s already sent.
  2. SMS:Where a Competition asks you to vote using SMS; you will need an SMS compatible mobile phone with a valid account with a South African service provider that permits SMS messages to our premium rate mobile SMS number. SMS entries are deemed to be received on arrival, not when they are sent from your handset. SMS entries must be addressed to the correct number or short-code and must include the correct keywords and unique entrant code as required by the specific Competition. Entries which fail to do so will be void, but may still be charged for. From 1 August 2018 Cell C no longer supports the use of Premium Rated SMS services from any voting  platform and you will not be able to vote via SMS in our competitions if you are a Cell C subscriber. What does this mean? From 1 August 2018, if you are a Cell C subscriber, your message will no longer be delivered to our SMS short-code provider and all messages sent to 41929 (R2 line) or 42677 (R30 line) should fail and you should not be charged by Cell C. If you are charged, kindly contact Cell C directly to seek a refund immediately. We suggest that you keep proof of any messages you may have been charged for.  Looklike (Pty) Ltd.  (2017/540053/07) will not reimburse any costs to Cell C subscribers.

    Looklike (Pty) Ltd. has no access to any mobile network infrastructure, including billing. Any and all queries with regards to billing should be redirected to your mobile network providers’ customer services team.

  3. Deficient entries:In all Competitions, we reserve the right, in our sole discretion and without notice to any relevant party, to reject any entries that are incomplete, incomprehensible, damaged or otherwise deficient. We also reserve the right to reject entries that are unlawful, indecent, sexist, inappropriate, sexualised, racist, infringing on the rights of children in any way, inflammatory, defamatory or which we consider to be otherwise harmful to the goodwill and reputation of our website and the Competition in question, especially for entries and submissions made by users below the age of 18 (eighteen). We accept no responsibility for any late, lost or misdirected entries, including but not limited to, texts, calls or emails not received due to technical disruptions, network congestion or any other reason.
  4. Automated Entry:The use of any automated entry software or any other mechanical or electronic means that permits any person to enter any Competition repeatedly is prohibited.
  5. Prize Limits:No entrant may win more than one prize valued at R3500 (three thousand five hundred Rand) or more via any of our Competitions in any 6 month period.
  6. Retrospective Effect:Where an entrant or prizewinner has been found to be in breach of any of the terms and conditions of a Competition and, in particular, where a person is in breach of the entry restrictions, we may nevertheless still enforce our right to disqualify that person and require the return or reimbursement to us of any prize, even where a prize has already been awarded and/or actually provided to the entrant or prizewinner in question.
  7. Prizes
  8. The prize awarded to the winner each round will be detailed on the Website, in an appropriate and clearly indicated manner, every round as and when required to notify each round’s entrants.
  9. Looklike reserves, in all cases, the right to replace the stated prizes with prizes that we consider to be of broadly equivalent value. We offer no cash alternative for non-cash prizes and prizewinners must accept prizes in the form offered.
  10. Prizewinners will be notified that they have won a prize within 29 days after the closing date of the Competition via telephone or email. Prizes will be dispatched to the winners via an independent courier service, unless otherwise stated or agreed to between the parties. We will not be liable for any prizes which are lost, delayed, or damaged in the post for reasons beyond our control.
  11. Prizes will only be delivered to an address within South Africa. Should a prizewinner’s contact details change from what is captured by the website, it is their responsibility to notify us.
  12. We reserve the right to request proof of a prizewinner’s identity in the form of an identity document or driver’s license and proof of address in the form of a utility bill. In the event that a prizewinner cannot provide us with proof of identity or address reasonably acceptable to us, we may withdraw the prize and select another prizewinner. This is done for authentication and security reasons.
  13. All prizes are subject to availability, non-transferable and non-exchangeable. No cash will be awarded in lieu of that prize or part of it.
  14. Any tax payable as a result of a prize being awarded or received will be the responsibility of the winner. Winners should seek independent financial advice prior to accepting a prize if this is a concern.
  15. We make no representation or warranty in relation to prizes provided and to the fullest extent permitted by law we shall have no liability to you in relation to any prize, its fitness for purposes, merchantability or otherwise.
  16. No additional, further or other costs or expenses are included in any prize unless stated. For example, the costs of couriering the vouchers to the prizewinner will be for the account of the prizewinner. Any such additional costs to be incurred by a prizewinner will be detailed to them when applicable, and it is up to their discretion to accept them or not, understanding that any failure to accept a charge may result in the prizewinner no longer having the prize being delivered to them.
  17. Prizes awarded in the form of cash will only be deposited into a South African bank account. Proof of identity and validity of the bank account will be requested before the release of any cash prize.
  18. Unclaimed Prizes
    1. All prizes must be claimed within twenty-one (21) days of our notification of winning unless otherwise stated.
    2. We reserve the right to award prizes unclaimed after this period to alternative prize winners or not to award them at all.
    3. If you call to claim a prize from a “withheld/private number” line you must provide us with your contact details, otherwise we may be unable to contact you and you may, as a result, forfeit your prize.
  19. Privacy and Use of your Personal Information
  20. Looklike takes the security and confidentiality of your personal information (“PI”) very seriously, and strives to assist all users, entrants and voters in manifesting their PI rights with ease.
  21. Looklike collects PI in order to conduct the Competitions and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers and prize suppliers. Website use and Entry is conditional on providing this PI. Looklike will also use and handle PI as outlined its Privacy Policy.
  22. In addition to any use that may be outlined in Looklike’s Privacy Policy, Looklike may, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages via SMS or email or telephoning the entrant. Looklike’s Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of their PI or any other applicable law and how those complaints will be dealt with. All entries become the property of Looklike. Looklike will not disclose entrant’s PI to any entity outside of South Africa, other than to those providers as discussed below, and subject to these General Terms and Privacy Policy.
  23. All entrants may have their details removed from our database by contacting Looklike. If details are removed prior to the conclusion of the Competition and/or award of prize(s), entrants will however forfeit their right to claim any prizes.
  24. It is a condition of your entry to our Competitions that we have the right to publicise, broadcast and communicate to the public the names, home towns and characters of entrants to our Competitions for the running of the Competitions and matters incidental to the Competition.
  25. In particular, entrants consent to their entries to our Competitions being communicated to the public on our Website/s.
  26. All entrants, and particularly prizewinners, may be required by us to participate in photo, recording, video and/or film session(s). In this regard, you agree that we shall have the right to use all the resulting publicity materials in any medium (including, without limitation, the internet) and in any manner we see fit, unless you advise us at the time of entering the Competition that you wish to retain your anonymity. If you elect for anonymity, we may not be able to include you in our Competitions.
  27. Entrants also acknowledge that publicity materials featuring them may be provided to our third party prize providers for the purposes of promoting their association with the Competition and awarding the relevant prizes.
  28. Receipt and Transmission of Data Messages
  29. Data messages, including e-mail messages, sent by you to Looklike will be considered to be received only when acknowledged or responded to.
  30. Data messages sent by Looklike to you will be regarded as received when the complete data message enters an information system designated or used for that purpose by the recipient and is capable of being retrieved and processed by the recipient.
  31. Looklike reserves the right not to respond to any e-mail or other data message which contains obscene, threatening, defamatory or otherwise illegal, unlawful or inappropriate content, and to take appropriate action against the sender of such e-mail or data message where necessary.
  32. Whilst all reasonable care is always used by Looklike, messages sent over the internet cannot be guaranteed to be completely secure as they can be intercepted, lost or corrupted. Looklike is therefore not responsible for the accuracy of any message sent by email over the internet, whether from Looklike to a user or from a user to Looklike.
  33. Photographs and Videos
  34. Should any Competition require entrants to submit a photograph and/or video clip, as a part of entry into or participation and used in the Competition (collectively, “Photograph(s)”):
    1. entrants warrant that they are the person in the Photograph and that it may be submitted as part of their entry;
    2. entrants agree that we have the right to publish and communicate to the public the Photographs in any media including, but not limited to, online, at all times without restriction or limitation throughout the world and not only for the purposes of the Competition;
  35. entrants acknowledge that we may edit the Photographs in our sole discretion;
  36. entrants agree that we have the right to use entrants’ names, likenesses and other personal information in conjunction with the Photographs;
  37. entrants agree not to bring against us any actions, suits, claims and demands in respect of defamation or any infringement or violation of any personal and/or property rights of any sort from our use of their Photographs;
  38. entrants unconditionally waive their right to seek or obtain an interdict to prevent or restrict our use of the Photographs; and
  39. a third party is unable to submit an entry on behalf of a person unless they have written consent, from the, or all parties, as the case may be, depicted in the Photographs.
  40. Copyright
  41. By entering our Competitions, all entrants:
    1. assign to us all rights (including present and future copyright) in their entry and their publicity materials in all media (including, without limitation, the internet) and whether in existence now or created in the future;
    2. agree not to assert any moral rights in respect of their entry and the publicity materials (wherever and whenever such rights are recognised) against Looklike, its assigns, licensees and successors in title;
  42. warrant to us that their entry is not in breach of Looklike’s or any third party intellectual property rights and will not contain anything, which is defamatory, indecent, harassing or threatening and that they will indemnify us for any loss, damage or liability arising should this turn out not to be true. If relevant, we reserve the right, but not the obligation (and without limiting entrants’ warranty and indemnity as set out above), to screen, filter and/or monitor information provided by the entrant and to edit, refuse to distribute or remove the same; and
  43. warrant that they have the right, power and authority to grant the rights set out above and that they have obtained all consents and permissions necessary to grant us the same.
  44. All rights in the name and title of the Competition and the format rights for the Competition are our sole property and we may exploit the same our absolute discretion.
  45. All material, information, data, software, icons, policies, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs, copyright and/or service marks (as well as the organisation and layout of the Website) of the Website and/or Competition, together with the underlying software code of the Website and/or Competition,  (“the intellectual property”) are owned (or co-owned or licenced, as the case may be) by Looklike, its members, associates and/or partners, whether directly or indirectly, and as such, are protected from infringement by domestic and international legislation and treaties.
  46. Subject to the rights afforded to you in these General Terms or by separate written agreement between Looklike and you, all rights to all intellectual property on the Website and related to a Competition are expressly reserved by Looklike or the relevant intellectual property rights owner. You may not copy, download, print, modify, alter, publish, broadcast, distribute, sell or transfer any intellectual property, editorial content, graphics or other material on the Website, or related to the Competition, or the underlying software code whether in whole or in part, without the written consent of Looklike first being granted, which consent may be refused at the discretion of Looklike. No modification of any intellectual property or editorial content or graphics is permitted.
  47. Tampering and other matters
  48. If for any reason any Competition is not capable of running as planned as a result of any (including but not limited to) technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of a Competition, we reserve the right to cancel, terminate, modify or suspend the Competition and/or any draw/s or judging related to the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem. We shall notify you of any such substantial variation to the usual running of each Competition, if and when, necessary.
  49. Termination of competition and User’s access to Website
  50. Looklike may vary the terms of, or terminate, a Competition at any time at its absolute discretion without liability to any entrant or voter or other person, to the full extent permitted by applicable legislation. Looklike will not award the prize if the Competition is terminated.
  51. Looklike reserves the right to terminate and cancel your account and use of the Website or involvement in any Competition if you breach any of these General Terms or Looklike’s other applicable Rules or Policies, or for any other reason provided that Looklike gives reasonable notice to you with written reasons for the cancellation.
  52. If you wish to terminate your agreement with the General Terms and with Looklike, you may do so by deregistering your account with the Website and discontinuing the use of the Website. However, no termination will affect any party’s rights to any payments or consideration lawfully due and payable to them by another party under these General Terms at the time of termination.
  53. Decisions final
  54. All our decisions relating to the Competition and/or redemption of the prizes are final. No discussions or correspondence with entrants or any other person relating to Looklike’s decisions will be entertained.
  55. Tiebreakers, disputes, conflicts, questions or concerns will be managed by us and, if required by law, by an independent adjudicator.
  56. Where a Competition involves voting, the accuracy of the pooled results received and published by us will be deemed to be final and binding and no correspondence discussing this will be entertained.
  57. Prizewinners are drawn by an independent automated system, which performs this function in strict accordance with applicable laws and regulations. Looklike has absolutely no influence on the drawing of prizewinners, or the actions association therewith, performed by these automated systems. As such, Looklike will not engage with you on any dispute on the drawing process, as Looklike has no control over the draw or accumulation of SMS votes.
  58. Exclusion of Liability and Provision of Indemnities
  59. The Website, including any intellectual property appearing therein, is provided “as is” and “as available”.
    Looklike makes no representations or warranties, express or implied, including but not limited to warranties as to the accuracy, correctness or suitability of either the Website or the information contained in it.
  60. All information or opinions of users or third parties made available on the Website in relation to any of the Competitions or otherwise, are those of the authors and not Looklike. While Looklike makes every reasonable effort to present such information accurately and reliably on the Website, it does not endorse, approve or certify such information, nor guarantee the accuracy or completeness of such information on the Website.
  61. The use of the Website, entering or voting in any Competition may use the services or functions of third party providers (e.g. mobile network provider, Website manager, Website plug-ins) with the result that Looklike will not be held liable to a user if the functions or services provided by them to Looklike or user for use on the Website or in relation to any Competition malfunctions in its engagement with a user.Where possible, we request that any user who experiences such problems assist us with determining any mal-functionality, where users might be asked to produce evidence/proof of same.
  62. Looklike, its members, employees and partners, accept no liability whatsoever for any loss, whether direct or indirect, consequential or arising from information made available on (or by means of) the Website and/or a Competition or actions resulting therefrom, including entry or voting in any Competition.
  63. Looklike, its members, employees, partners and affiliates, accept no liability whatsoever for any costs, expenses, fines or damages, including but not limited to direct or indirect loss or damages, including any economic loss, consequential loss, loss of profits or any form of punitive damages, resulting from the drawing and awarding of prizes, entering or voting in any Competition, and access to, or use of, the Website in any manner.
  64. Looklike takes reasonable security measures to ensure the safety and integrity of the Website and to exclude viruses, unlawful monitoring and/or access from the Website. However, Looklike does not warrant or represent that your access to the Website will be uninterrupted or error free or that any information, data, content, software or other material accessible through the Website will be free of bugs, viruses, worms, trojan horses or other harmful components.
    The user’s access to and use of the Website remains solely at the user’s own risk and the user should take their own precautions accordingly.
  65. The user indemnifies and holds harmless Looklike, members, employees, and partners from any demand, action or application or other proceedings, including for attorneys’ fees and related costs such as tracing fees, made by any third party and arising out of or in connection with the user’s use of the Website or entering or voting in any Competition in any way.
  66. The user agrees to indemnify, defend and hold Looklike harmless from any direct or indirect liability, loss, claim and expense (including reasonable legal fees) related to the user’s breach of these General Terms or any of Looklike’s other applicable Rules or Policies.
  67. Prize Sponsors
  68. By entering any Competition you automatically opt-in to be added to the headline sponsor’s (if any) email database to receive marketing material from them. We will aim to keep the sponsor as relevant as possible to ensure that it adds value to you. For further information in this regard, please see our Privacy Policy.
  69. Dispute Resolution
  70. Should any dispute, disagreement or claim arise between a user and Looklike concerning use of the Website or any matter relating to a Competition, the parties shall endeavour to resolve the dispute amicably, by negotiation, and with the best interests of both parties in mind. Should the parties fail to resolve such dispute in the aforesaid manner or within such further period as the parties may agree to in their negotiation, it shall be resolved with the assistance of any applicable regulator, or finally, in accordance with the Rules of the Arbitration Foundation of Southern Africa by an arbitrator appointed by the Foundation.
  71. The parties both agree that in no circumstance will either party publicize the dispute on any social media or other public platform. The parties understand that any publicity of this nature can cause serious damage to the other party, which damage may result in a financial claim.
  72. General
  73. For the purposes of formal service of any notices or documents to Looklike, same may be sent to support@Looklike.co.za whereas the service address for any user is deemed to be the information as submitted by you on the Website for this purpose.
  74. Looklike does not guarantee that the Website, or any portion thereof, will function on any particular hardware or device.
  75. This document contains the entire agreement between the parties in relation to the subject matter hereof. Save as contemplated in clause 1 (c) above, no alteration, cancellation, variation of, or addition hereto will be of any force or effect unless reduced to writing and signed by all the parties to these General Terms or their duly authorised representatives.
  76. No indulgence, leniency or extension of time granted by Looklike shall constitute a waiver of any of Looklike’s rights under these General Terms and, accordingly, Looklike shall not be precluded, as a consequence of having granted such indulgence, from exercising any rights against the user which may have arisen in the past or which might arise in the future.
  77. The headings to the paragraphs to the General Terms are inserted for reference purposes only and will not affect the interpretation of any of the provisions to which they relate.
  78. The user’s access and/or use of the Website, any downloaded material from it and the operation and interpretation of these General Terms (including any entering or voting in a Competition pursuant thereto) shall be governed by and construed in accordance with the laws of South Africa only.
  79. In the event of the user breaching these General Terms or any other of Looklike’s applicable Rules or Policies, the user shall be liable for all legal costs (on the scale as between attorney and client) (including collection commission) which may be incurred by Looklike in relation to, and as a consequence of, the breach.
  80. Each sentence, paragraph, term, clause and provision of these General Terms and any portion thereof shall be considered severable and if, for any reason, any such sentence, paragraph, term, clause or provision is held to be invalid, contrary to, or in conflict with any applicable present or future law or regulation or in terms of a final, binding judgment issued by any court, it shall to that extent be deemed not to form part hereof and shall not impair the operation of, or have any effect upon such other sentence, paragraph, term, clause or provision hereof as may otherwise remain valid or intelligible, which shall continue to be given full force and effect and bind the parties hereto.
  81. No term or condition of these General Terms is intended to breach any peremptory provisions of any consumer protection or other legislation and any regulations thereto (“Prohibited Provision“).  Any breach of any such Prohibited Provision shall be governed by the provisions of clause 10
    mutatis mutandis.
  82. Should you have any complaints or queries, kindly address an e-mail to info@Looklike.co.za advising Looklike of same.